Terms And Conditions

1. Introduction

  • Mediterra Restaurant & Bar is committed to delivering an exceptional luxury dining experience, with a refined menu, premium ingredients, and professional service.
  • By accessing our website or booking a table online, you acknowledge and accept these terms.

2. Table Reservation Policy

  • Guests can reserve a table directly via our website, by phone, or through email.
  • A booking confirmation will be sent to your provided contact details.
  • To secure your preferred time and seating, we recommend making a reservation at least 24 hours in advance.

3. Cancellation & Modification Policy

  • If you wish to cancel or modify your reservation, please notify us at least 12 hours prior to your scheduled time.
  • Late cancellations or no-shows may be subject to service charges.

4. Pricing & Payment

  • Menu prices are clearly displayed on our website and in-house, inclusive of applicable VAT.
  • Payments can be made by cash, credit card, or bank transfer.
  • For special events (private dining, wine dinners, group bookings, or VIP experiences), a deposit may be required.

5. Guest Rights

  • Guests are entitled to enjoy a refined fine dining ambiance that meets international 5-star standards.
  • All personal information (phone number, email, dining preferences) will be kept strictly confidential in line with our privacy policy.
  • We guarantee food quality and service excellence consistent with a luxury restaurant.

6. General House Rules

  • Smart or elegant attire is required to maintain our fine dining atmosphere.
  • Smoking is not permitted in the main dining room (a designated smoking area is available).
  • Children are welcome, but we kindly ask that parents ensure a respectful dining environment for all guests.

7. Limitation of Liability

  • The restaurant is not responsible for the loss of personal belongings within the premises.
  • In cases of force majeure (natural disasters, pandemics, legal restrictions), reservations may be rescheduled, and guests will be informed promptly.

8. Contact Us

For inquiries regarding these Terms & Conditions, please contact: